We’re looking for: Senior UX

Permanent position | Frankfurt am Main | Now available

Senior User Experience Architect (f/m/d)

Humanizing Digital is our credo. How dare you? Are you burning with passion for the digital world and do you always get the maximum out of users, prospects, customers and fans? At Triplesense Reply we love to simplify complex processes and we don’t just think about websites, but about digital ecosystems. We design complex portals and web apps and are guided by methods like Design Thinking and Service Design. To support our unit “Brand Experience” we are looking for an experienced Senior UX Architect.

Your assignments:

  • Leading development of innovative strategies and concepts for complex corporate, brand and product websites, interactive applications and web apps
  • Development of innovative digital user interfaces and creative communication ideas
  • Consulting and further development of existing customers, active participation in new business
  • Preparation and implementation of customer presentations and workshops
  • Technical responsibility for analysis, central idea and concept presentation in pitches
  • Instructing junior and medior UX architects, teaching and developing methodological knowledge and creative techniques
  • Specification and quality assurance for implementation projects in agile teams with design, frontend and backend

Important for us:

  • Comprehensive knowledge of approaches and methods from user experience, brand experience design and customer experience managemen
  • Initial experience in and willingness to use co-creative methods such as Design Thinking and Service Design
  • Strong creativity, strategic thinking and a feel for digital trends
  • Passion, consulting competence and critical faculties
  • Enjoy working independently in agile teams
  • Experience in guiding UX teams


  • At least 5 years of professional experience as information architect, user experience designer or concept developer, preferably agency experience
  • Completed studies in the field of digital media, communication or comparable education
  • Comprehensive knowledge of user experience design methods, from user research, information architecture, content strategy and interaction design to usability testing and usability engineering
  • Confident use of common prototyping software such as Axure, Sketch, InVision and other relevant tools
  • Good knowledge of general web technologies, standards and trends
  • Very good communication and presentation skills, also in English

We offer you:

  • A cooperative, friendly team of 70 specialists.
  • A real professional home with long-term perspectives on national and international clients from various industries
  • Individual further education offers and a lot of design possibilities
  • A great office directly on the Main River, next to the EZB Tower and just a few metres from Frankfurt city centre.
  • Many other agency activities from TS-Pick, our internal speaker format, to the weekly running group, to regular hackathons with colleagues from other countries and much more.

We invite you to the day of the open beer!

How could we get to know each other better than with a relaxed cold drink after work? Sounds interesting? Then just get in touch with us and we’ll find a suitable day. Also at short notice. Then we’ll bring you a little bit closer to the agency, our daily routine and the exciting tasks on site. And if you like, we can also open a beer for you. 🙂 Yeah, I’m thirsty!

Your new professional home

With over 100 employees in Frankfurt and over 7,600 digital specialists in our international network, the Reply Group, our service spectrum ranges from Brand Experience, Digital Commerce, Web Portals, Internet of Things, User Experience to Business Consulting. We can and want more than just developing technical solutions. Our mission: Humanizing Digital. We design interactions that optimize the customer, user and brand experience. We orchestrate digital communication across all channels and touchpoints. We develop digital ecosystems that bring our customers closer to people. And we tell stories, open conversations, sell products and help make life easier. Our customers include Fresenius Medical Care, thyssenkrupp Elevator, BASF, Vorwerk, GfK, eprimo, TÜV Rheinland and Deutsche Bahn.

Triplesense Reply is one of the digital pioneers and – together with our Reply partner companies – one of the largest digital agencies in Germany .  (BVDW Internetagentur-Ranking mit Reply – Digital Experience: 1. Platz)