We’re looking for: Technical Account Manager

Permanent position | Frankfurt am Main | Now available

Technical Account Manager (f/m/d)

We are looking for a dedicated technical account manager with at least 3 to 5 years of agency experience. Your focus will be on technical project management of web-based projects, as well as external and internal consulting on technical issues. You enjoy the precise planning and execution of complex projects and you keep track of things even under deadline pressure. You are the interface between customer, development and creation and you don’t let anything or anyone upset you.

Your assignments:

  • Development and structuring of requirements, briefings and technical concepts, in close cooperation with the technology team, but also with UX and design
  • Tender preparation, team and project planning, project controlling
  • Project management and team coordination with an eye for quality, adherence to schedules and budget
  • Planning, coordination and implementation of test scenarios and documentation
  • Close communication with and proactive and comprehensive advice to the customer, including customer workshops, presentations, meetings
  • Communication interface to external service providers
  • Cooperation in New Business

Important to us:

  • Strong team and communication skills
  • Very good technical understanding of web technologies and Responsive Web Design project experience
  • Production reliability that always keeps feasibility in mind
  • Commitment, initiative, flexibility, motivation and independence
  • Analytical and logical approach, organisational strength, very good time management
  • Self-confident appearance and experience in dealing with presentations to customers
  • Lateral thinking and solution orientation
  • Experience with technically demanding projects with a scope > 250 man-days


  • Completed university studies in a field relevant to the position
  • Very good knowledge of German and English, written and spoken
  • Confident use of the programs MS Office, MS Project


  • Experience in agile project management methods (Scrum, Kanban, …)
  • Understanding of hosting scenarios esp. AWS
  • Project experience in the connection of interfaces to external third-party systems, e.g. SAP

We offer you:

  • A real professional home with long-term prospects, also at international level
  • The cooperation in a motivated and open team and a lot of design possibilities.
  • Exciting clients and challenging projects of national and international clients from different industries (B2C and B2B)
  • A great office right on the Main River, next to the EZB Tower and only a few metres from Frankfurt city centre.
  • Many other agency activities from TS-Pick, our internal speaker format, to the weekly running group, group-internal social network, international hackathons, and much more.
  • Quick assumption of responsibility and flat hierarchies
  • Individual training and development opportunities
  • A constructive cooperation and openness for new ideas

We invite you to the day of the open beer!

How could we get to know each other better than with a relaxed cold drink after work? Sounds interesting? Then just get in touch with us and we’ll find a suitable day. Also at short notice. Then we’ll bring you a little bit closer to the agency, our daily routine and the exciting tasks on site. And if you like, we can also open a beer for you. 🙂 Yeah, I’m thirsty!

Your new professional home

With over 100 employees in Frankfurt and over 7,600 digital specialists in our international network, the Reply Group, our service spectrum ranges from Brand Experience, Digital Commerce, Web Portals, Internet of Things, User Experience to Business Consulting. We can and want more than just developing technical solutions. Our mission: Humanizing Digital. We design interactions that optimize the customer, user and brand experience. We orchestrate digital communication across all channels and touchpoints. We develop digital ecosystems that bring our customers closer to people. And we tell stories, open conversations, sell products and help make life easier. Our customers include Fresenius Medical Care, thyssenkrupp Elevator, BASF, Vorwerk, GfK, eprimo, TÜV Rheinland and Deutsche Bahn.

Triplesense Reply is one of the digital pioneers and – together with our Reply partner companies – one of the largest digital agencies in Germany .  (BVDW Internetagentur-Ranking mit Reply – Digital Experience: 1. Platz)